SALES & REFUND TERMS AND CONDITIONS (“TERMS”)
Sales and Refund Policy
Thanks for shopping at Designfox. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services, whether you’re at the Designfox Online Store, in a Designfox Office, or on the phone with Designfox. (To make it visually easier on both of us, we’ll refer to these entities as the “Designfox Store” in this policy.)
Standard Return Policy
Products and Services may not be returned or exchanged.
We fundamentally believe you will be thrilled with the products and services you purchase from the Designfox Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product or service may not be what you expected it to be. In that unlikely event, additional products and services may be made available for purchase to revise your product or service.
Additional Designfox Product Terms
EXCEPT AS EXPRESSLY SET FORTH IN THIS SALES & REFUND TERMS AND CONDITIONS, THE PRODUCTS AND SERVICES TO BE PURCHASED UNDER THIS SALES & REFUNDS TERMS AND CONDITIONS ARE FURNISHED AS IS, WHERE IS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Making unauthorized modifications to a product or service violates the sales and refunds terms and conditions. Should you be unable to use your product or service due to an unauthorized modification, its repair is not covered under warranty.
Pricing and Price Reductions/Corrections
Designfox reserves the right to change prices for products and services displayed at/on the Designfox Store at any time, and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the posted price for a product in a Designfox Retail Store, please see a Manager for a refund of the overcharge.
Should Designfox reduce its price on any Designfox-branded product or service, you will not receive a refund or credit of the difference between the price you were charged and the current selling price.
Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Designfox may, in its sole discretion, refuse or cancel any order and limit order quantity. Designfox may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Phone order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Designfox’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Designfox Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Designfox cancels an order after you have already been billed, Designfox will refund the billed amount.
Shipping & Delivery
Because the actual delivery of your order can be impacted by many events and may require service, Designfox cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
You may designate a third party in good standing with Designfox to order products and services. You must provide the authorization in writing. Designfox is not responsible for actions taken by the third party once products are delivered and services are performed.
The Designfox Store sells products and services to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products and our time, Designfox may have to limit the number of products and services available for purchase. Trust us, we’re building as fast as we can. Designfox reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Designfox confirms your order but subsequently learns that it cannot supply the ordered product or service. In the event we cannot supply a product or service you ordered, Designfox will cancel the order and refund your purchase price in full.